Websites & Donation Systems for Non-profits and Charities

Industries · Non-profits

Non-profits need to tell their story clearly, make giving easy and do it all with small teams and tight budgets. Flowmatix builds accessible websites and simple systems that help you raise more and administer less, for registered charities, community organizations, associations, foundations and faith groups.

The problems we solve

Donation forms that lose donors

A donor who has decided to give shouldn't face six pages of fields, a forced account and a slow payment page. Fast, mobile-friendly donation flows with suggested amounts, recurring giving and express wallets reduce drop-off.

Volunteers managed in spreadsheets

Coordinators spend evenings matching availability by email. Online volunteer sign-ups and shift scheduling connected to your CRM save that time and send reminders automatically.

Websites that aren't accessible

Your community includes people who use screen readers, keyboard navigation or larger text. Sites built to WCAG 2.2 AA let everyone read your story and give, register or volunteer.

Receipting by hand

Year-end receipting by mail merge invites mistakes and late nights. Automated receipts issued at the time of the gift, with annual summaries for monthly donors, keep records clean.

Grant reports that take weeks

Funders want outcomes, attendance and spending broken down by program. When that data lives in five places, every report becomes a project. Tracking participation and outcomes in the same system as donors and volunteers means the numbers are ready when the deadline arrives.

What we build

• Accessible non-profit websites
• Online donations, recurring giving and automated receipts
• Volunteer and event registration
• Donor CRM integration through our CRM integration work
• Email newsletters and campaigns via our email marketing service
• Impact stories and reporting pages

What a strong non-profit website needs

Donors give to people and outcomes, not to organizations. The site should make the outcome visible and the next step obvious.

• A clear mission in one sentence. Who you help, how, and where, above the fold.
• Impact with evidence. Program results, stories told with permission, and annual reports. Specific numbers from your own records build more trust than adjectives.
• A donate button on every page. Leading to one fast form, with monthly giving offered as a real option rather than hidden.
• Transparency. Charitable registration number, board members, financial statements and how donations are used.
• Ways to help beyond money. Volunteering, events, peer-to-peer fundraising and in-kind donations, each with a simple sign-up.
• Integrations. Donor CRM, payment processor, email platform and accounting, so a gift creates a donor record, a receipt and a thank-you without staff touching it.

Rules and privacy to get right

Charities and non-profits have their own rules on receipts and email, and they differ depending on whether you are a registered charity.

• Official donation receipts. The CRA lists what an official donation receipt must include: a statement that it is an official receipt for income tax purposes, the charity's name, address and registration number, a unique serial number, the dates of the gift and the receipt, the donor's name and address, the amount, any advantage and the eligible amount, an authorized signature, and the CRA's name and website. Automated receipts must include every element.
• Email and CASL. Registered charities have an exemption under CASL for messages whose primary purpose is raising funds. It doesn't cover non-profits that aren't registered charities, and it may not apply when a message promotes a sponsor's business. Newsletters that mix fundraising with other content need careful handling. See our glossary entry on CASL.
• Privacy. PIPEDA applies to commercial activities, so many non-profits fall outside it for core work, but activities such as selling or renting donor lists can bring it into play. Donors expect privacy regardless; publish a clear privacy policy and never share lists without consent. Quebec operations should check Law 25.
• Accessibility. Ontario non-profits with 50 or more employees must meet WCAG 2.0 AA under the AODA. Our article on AODA, WCAG and AI tools explains what overlays and automated fixes can't solve.

This is general information, not legal advice. Check receipting questions with the CRA Charities Directorate or your accountant.

Your first 90 days

1. Days 1 to 30: fix giving. Rebuild the donation form for mobile, add monthly giving and automate compliant receipts and thank-you emails.
2. Days 31 to 60: connect the data. Integrate donations, events and volunteers into one CRM so every supporter has a single record and history.
3. Days 61 to 90: tell the story. Publish impact pages and launch a simple monthly newsletter with proper consent capture, then track donor retention and recurring gift growth.

Common questions

Can donors give monthly?

Yes. Recurring donations are set up through secure payment providers, with self-service updates for card changes.

Will our website be accessible?

Yes. Sites are designed and tested to WCAG 2.2 AA, which exceeds the WCAG 2.0 AA level the AODA requires.

Can tax receipts be issued automatically?

Yes, for registered charities, with every element the CRA requires, unique serial numbers and secure copies kept for your records.

Can we run event registration and ticket sales on the same site?

Yes. Galas, runs and community events can take registrations and payments on your own site, with attendee data flowing into the same CRM as donors. Request a quote to plan it.