Email marketing and newsletters that bring past customers back
Your customer list is the marketing channel you already own. We set up newsletters and automated email sequences — welcome, follow-up, review requests, win-back — that run without you.
Email Marketing & Newsletters at a glance
Flowmatix provides email marketing & newsletters for businesses in Toronto and the GTA in person, plus clients worldwide remotely. Automated campaigns that bring customers back.
- Provider
- Flowmatix — digital studio in Toronto, Canada
- Serves
- Toronto and the GTA in person, plus clients worldwide remotely
- Includes
- Platform setup (Klaviyo, Mailchimp, or your CRM); Branded, mobile-friendly email templates; Welcome and lead nurture sequences
- Typical timeline
- Ongoing · 6-month minimum
- Pricing
- Personalised quote in about 3 minutes, then a fixed-price written proposal
- Ownership
- You own the code, content, accounts and data
- Last updated
- October 17, 2026
From our own work: We built Nexora AI, a concept platform for AI agents that run business workflows, to show how agent-driven products should look and behave. Read the Nexora AI case study.
The channel you already own
Social reach depends on an algorithm, and ad costs rise with competition. Your email list belongs to you. Everyone on it has already shown interest, and a well-timed message costs very little to send. Yet many small businesses barely use it: the list sits in a spreadsheet and a newsletter goes out whenever someone finds time.
This service turns that list into a working channel. The platform is set up in Klaviyo, Mailchimp or your existing CRM, branded templates are designed to read well on a phone, and sign-up forms on your website keep the list growing. Existing contacts are cleaned and imported, with old or unconfirmed addresses handled carefully so they do not drag down deliverability for everyone else.
Automations that run in the background
The emails that do the most work are the ones nobody has to remember to send. A welcome sequence introduces new subscribers to your business. A follow-up series nudges enquiries that went quiet. Post-purchase emails thank the customer, explain what happens next and ask for a review at the right moment. Win-back messages reach people who have not bought in a while.
On top of those, a monthly newsletter is written and sent for you, so regular contact does not depend on a free afternoon. Reports focus on what drove clicks, bookings and sales rather than open rates alone. Subject lines and send times are tested over the months, and the winners become the new default.
Permission, deliverability and fit
Email only works if it reaches the inbox and the people receiving it agreed to get it. Sign-up forms record consent, every message carries a clear unsubscribe link, and your sending domain is authenticated so mail is less likely to land in spam.
This is a good fit for businesses with repeat customers or a long buying cycle. If you are just starting out with almost no list, the first months focus on growing it before campaigns can carry much weight. Growing it means sign-up offers that give people a real reason to subscribe, not a pop-up asking them to join a newsletter.
What's included
- Platform setup (Klaviyo, Mailchimp, or your CRM)
- Branded, mobile-friendly email templates
- Welcome and lead nurture sequences
- Post-purchase and review-request emails
- Monthly newsletter writing and sending
- List growth forms on your website
What it means for your business
More repeat business
Automated reminders bring customers back at the right moment.
Warm up new leads
Nurture sequences follow up when you're too busy to.
Own your audience
No algorithm decides who sees your message.
How we work
Discover
A short call to understand your business, customers and goals — then a fixed quote.
Design
We design around your brand and your customers, and you approve before we build.
Build & integrate
We develop, connect your tools and test on real devices.
Launch & grow
We go live, then keep improving through a monthly partnership — SEO, CRO, automation and AI.
Frequently asked questions
How often should we send emails?
Often enough that people remember you, not so often that they unsubscribe. For most small businesses that means automated messages triggered by what customers do, plus one newsletter a month. Frequency is then adjusted based on how your list responds.
Which email platform should we use?
If you sell online, Klaviyo connects closely with most e-commerce platforms. Mailchimp suits simpler newsletters. If your CRM already includes email, using it keeps customer data in one place. The recommendation depends on what you sell and what you already use.
Why is there a six-month minimum?
Automations take a few weeks to build and need time to collect enough sends to show what works. Six months gives the program room to be set up, tested and improved before anyone judges the results.
How much does it cost?
Every Email Marketing & Newsletters project is different, so we don't publish a price list. Answer a few questions in our quote builder and you'll get a personalised plan and estimate — compared with market prices and designed around your budget — in about 3 minutes.
Do I own what you build?
Yes. The code, content, accounts and data are yours. No lock-in — leave any time and we'll help you move.
Related reading
Ready to see what your project costs?
Answer a few questions and get a personalised plan, a comparison with typical market prices, and a clear next step. No obligation, no sales pressure.