Transcription systems with AI speed and human review where accuracy counts

A transcription pipeline you control

Flowmatix builds transcription technology rather than running a typing service. For organisations that record calls, meetings, interviews, lectures or video, we set up a pipeline that turns audio into searchable, accurate text automatically. Recordings are transcribed with speaker identification and timestamps, routed to human review when accuracy matters, and stored in a searchable archive. Reviewers can be your own staff or a transcription provider you already use.

The difference from a transcription app is integration. Instead of downloading files, uploading them somewhere else and copying text back, the pipeline connects to the places your recordings already live and delivers results to the systems where they are used. A research team might receive interview transcripts tagged by project; a sales team might see call summaries inside the CRM; a media team might get caption files ready to publish alongside the video. Each setup is shaped around how the text will be used.

How it works in practice

Audio arrives from wherever you record it: a phone system, a meeting platform, a shared drive or an upload page. Speech recognition produces a first draft within minutes. For everyday notes that draft may be enough. For legal, medical or published material, the transcript moves to a review queue where a person corrects names, terms and unclear passages, using a custom vocabulary of your industry terms to reduce errors in the first place.

Outputs come in the formats you need: plain text and document files, captions and subtitles in SRT or VTT for video, and structured data for your CRM or case system. The archive is searchable by keyword, speaker and date. Projects typically take four to ten weeks, depending on sources and integrations.

Privacy and fit

Recordings often contain personal information, so we configure where audio is processed and stored, who can access transcripts and how long they are kept. Organisations with strict requirements can choose processing in specific regions.

This suits organisations with regular volumes of recordings. If you transcribe a handful of files a month, an off-the-shelf app will do the job without a custom system.