Supply chain technology that answers where is my shipment before anyone calls

Software and integrations for logistics teams

Flowmatix provides technology consulting and development for logistics and supply chain teams. We do not move freight, broker loads or manage warehouses. What we build is visibility and automation: dashboards that show where every shipment is, portals where customers and partners can check status themselves, integrations with carriers through EDI or APIs, and workflows that remove repetitive manual updates.

Projects are shaped by the systems you already rely on. Most logistics businesses have years of investment in an ERP, a TMS or a WMS, and replacing them is rarely the right first move. Instead we connect what you have, fill the gaps with focused tools and give customers a clean view of the result. Where a system genuinely limits the business, the audit will say so and outline the trade-offs of replacing it, so you can plan that change on your own timetable.

Cutting the status-call overload

Many logistics teams spend a large part of the day answering the same question by phone and email: where is my order? The information usually exists somewhere, in a carrier portal, a TMS or a spreadsheet, but customers cannot see it and staff have to look it up each time. The fix is to collect that data in one place and present it to the people asking.

A project typically starts with a systems audit of your ERP, TMS, WMS, carrier connections and spreadsheets, to find where data lives and where it is retyped. We then build shipment visibility dashboards for your team, a customer portal with tracking, documents and proof of delivery, and automated notifications for milestones and exceptions. Carrier connections use APIs where available and EDI where required. Most projects take four to ten weeks.

Who benefits most

It suits distributors, 3PLs, manufacturers and importers whose customer service teams are tied up with status inquiries, and operations that rely on manual updates between systems.

If your existing TMS or WMS already offers a customer portal you are not using, switching it on is the first step, and an audit will point that out. Custom work makes sense when data comes from several systems that do not share it.